Frequently Asked Questions
Technical specifications, B2B procurement terms and logistics information for architects, designers and contract procurement managers. Find answers on order quantities, lead times, delivery, sampling, motorized and manual options, and fire-safety documentation.
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Ordering and Payment
What is your minimum order quantity (MOQ) for commercial projects?
We do not publish a fixed minimum order quantity. Every order is made to the client's measurements, and projects ranging from a single villa to a full hotel are quoted individually, based on your drawings, quantities and fabric choices.
What payment terms do you offer for export orders?
Payment terms are agreed per order and stated in the proforma invoice. For export orders we can work with a Letter of Credit (L/C): the buyer's bank guarantees payment once the agreed shipping documents are presented, so both sides are protected by a bank. Contact us to discuss the terms that suit your order.
Products, Samples and Documentation
Do you provide fire test documentation for your fabrics?
Fire-performance requirements are handled per project and per fabric, and documentation exists only for specific fabrics. We currently publish a fire test report (NFPA 701:2015, Test Method 1) for one PVC-coated polyester sunshine screen fabric from our partner Jalpersan (style 1080-1), and the ISO 9001:2015 certificate of our fabric partner Harput Tekstil. These documents belong to our supply partners and apply only to that fabric and that management system. Please see our Quality Documents page, or contact us to discuss the documentation your project needs.
Can your curtains and blinds be motorized?
Yes. Every product category we make can be supplied motorized, and curtain tracks are available in manual or motorized versions, single or double. The motor and control option, including any connection to a building management or home automation system, is agreed per project based on your electrical and control specifications.
Do you send fabric samples and color swatches?
Yes. Fabric samples are sent for approval before production starts, so architects, interior designers and procurement teams can check material and colour in person. Fabric fullness is then made to your project specification; for example, 80% pleating means 1.8 times the finished width in fabric.
Production and Delivery
How long does production and delivery take?
Lead times are confirmed per project, because every order is made to measure. As a reference, a full room package for a hotel of around 200 rooms (blackout and sheer curtains with double tracks) can be produced and delivered within about 8 weeks after sample approval and final measurements. Deliveries can also be split into phases to follow a hotel's installation programme.
How is delivery arranged?
Our quotations can include transport to your project site (delivered), with freight shown separately on request. Products are packed in our Antalya workshop, and for hotel projects deliveries can be split into phases to follow the installation programme. The exact delivery arrangement is agreed in each project quotation.
Ready to start your project?
Get in touch directly with our Antalya-based export team to discuss custom sizes, documentation requirements, and volume pricing.