Privacy Policy

Who is responsible

The website luxiveil.com is operated by LuxiVeil, a blinds and curtain systems manufacturer based in Antalya, Türkiye. Our contact details are listed in the Imprint.

Data you send us

When you submit the quote request form we receive the details you enter: name, company, country, email address, phone number, business segment, product interest, estimated project size and your message. If you contact us by email, phone or WhatsApp, we receive the data you share in that conversation.

We use this data only to answer your enquiry, prepare a quotation and manage the resulting business relationship, including follow-up after delivery.

If you have accepted analytics cookies, the form also sends how you found our site (for example a search engine, a campaign link or a referring website) and the pages you viewed before the enquiry. Without that consent, only the address of the page from which you sent the form is included.

Newsletter

If you subscribe to our newsletter (in the footer or by ticking the box in the quote request form), we store your email address, language, the place where you subscribed and the time of confirmation. You join the list only after clicking the link in the confirmation email (double opt-in). The newsletter is sent about once a month via Resend. You can unsubscribe at any time with the link in every issue or by writing to us; we then stop sending it. Legal basis: your consent (Art. 6(1)(a) GDPR).

Legal basis

We process enquiry data to take steps at your request before a contract (Art. 6(1)(b) GDPR) and, for analytics, on the basis of your consent (Art. 6(1)(a) GDPR).

Analytics and cookies

Microsoft Clarity and Apollo.io are loaded only after you accept them in the cookie banner. Google Analytics uses Google Consent Mode: without your consent it sets no cookies and stores no identifiers, and sends only anonymous signals (for example that a page was viewed), which Google uses to estimate total visits. Only after you accept does Google Analytics use cookies.

Google Analytics measures visits and page views. Microsoft Clarity creates heatmaps and session recordings that show how pages are used (clicks, scrolling, mouse movement); text entered into form fields is masked and not recorded. Apollo.io identifies the company a visit comes from, based on the network (IP address) used; we use it at company level only, not to identify you personally.

You can change or withdraw your consent at any time via "Cookie settings" in the footer of every page.

Service providers

We use service providers to run the site: Vercel for hosting, Resend for delivering form emails and the newsletter and Cloudflare Turnstile for spam protection. With your consent we also use Google (Google Analytics), Microsoft (Clarity) and Apollo.io (company identification of website visits). These providers may process data outside the EU/EEA; they process data only to provide their services to us.

Your rights

You have the right to access, correct, delete or restrict the processing of your data, to object to processing, to data portability, and to lodge a complaint with a supervisory authority. To exercise these rights, contact us at the address below.